If you believe you were mis-sold a car finance agreement, you may be entitled to compensation. Many people have unknowingly paid excessive interest rates, hidden fees, or unfair commissions. Here’s a simple step-by-step guide to help you claim back what you’re owed.


Step 1: Check If You’re Eligible

You might have a valid claim if:
✅ You took out a car finance agreement (PCP or HP) between April 2007 and January 2021.
✅ You weren’t informed about hidden commissions paid to dealers or brokers.
✅ You were charged inflated interest rates without explanation.
✅ The lender failed to carry out proper affordability checks.
✅ You weren’t given clear terms about final payments, mileage limits, or early settlement fees.

If any of these apply, you may be able to reclaim money from your finance provider.

Step 2: Gather Key Information

You don’t need all your original documents, but having the following can help speed up your claim:
– The name of your car finance provider (e.g., Ford Credit, Black Horse, BMW Financial Services).
– A copy of your finance agreement (if available).
– Bank statements showing your monthly repayments.
– Any emails or paperwork related to your agreement.

Don’t have these? No problem! A claims specialist can request the necessary documents on your behalf.

Step 3: Submit Your Claim

Using a Claims Expert: A specialist firm can assess your case, submit the claim for you, and negotiate a fair settlement. Start your car finance claim now.

A good claims company will work on a no win, no fee basis, meaning you only pay if your claim is successful.

Step 4: What Happens Next?

Lender Review: Your finance provider will investigate your claim and respond within 8 weeks.
Escalation to the Financial Ombudsman Service (FOS): If your claim is rejected, you can take it to the FOS for an independent review.
Compensation Awarded: If successful, you could receive a refund of overpaid interest, fees, or even a reduction in your remaining balance.

Start Your Claim Today

Mis-sold car finance claims are time-sensitive, so it’s important to act now. If you think you were misled by a finance provider, don’t wait—check your eligibility and start your claim today.

Need help? Get expert support to handle your claim hassle-free.

Start your Claim Today

Get a Free Assessment with an easy online application or speak to us about how we can help progress your claim!