Free claim check
Find out if you’re owed money.
Unaffordable loans, car finance commission and housing disrepair, all checked in one place. Answer a few questions and, if a regulated firm can help, we’ll put you in touch.
What would you like to check?
Unaffordable lendingPayday, guarantor, doorstep, catalogue, credit cards and overdraftsCar financeHidden commission on car finance from 2007 to 2024Housing disrepairCouncil or housing association home needing repairsOur check is free. If a firm takes on your claim, they’ll charge a fee, which they explain first. You can also claim yourself for free.
How it works
Four simple steps
Answer a few questions
Tell us what you borrowed or what happened. It takes about three minutes.
Tell us who you dealt with
Pick your lenders or finance companies from our list, or type them in.
We look for a firm
If a regulated firm that handles your type of claim can help, we pass your details to them and tell you who they are.
They take it from there
They explain their fees before you sign anything, and it’s your choice whether to go ahead.
What we check
Three ways you could be owed
Unaffordable lending
Payday loans, guarantor loans, doorstep lending, catalogues, credit cards and overdrafts you should never have been given.
Car finance
Hidden commission and unfair car finance deals taken out between 2007 and 2024.
Housing disrepair
Council or housing association home with damp, mould, leaks or repairs your landlord hasn’t fixed.
You don’t have to use a claims company. You can complain to your lender directly and, if you’re not happy with their answer, take it to the Financial Ombudsman Service at no cost. Our free complaint letters show you how. If you’d rather a regulated firm handled it for you, we can introduce you to one.
Guides
Know your rights
Unaffordable lending
Signs you were lent money you couldn’t afford
Rolled-over loans, several loans at once, borrowing to repay borrowing: what lenders should have spotted.
Car finance
Car finance commission: where things stand
The Supreme Court ruling, the FCA compensation scheme, and what it means for you.
Your rights
How to complain to the Financial Ombudsman
When you can go to the Financial Ombudsman Service, how it works, and what it costs (nothing).