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Website terms

The simple rules for using this website.

This website is run by RFLCS Ltd (trading as Claims & Refunds), registered in England and Wales, company number 11854719, authorised and regulated by the Financial Conduct Authority (FRN 978092).

Information, not advice

Our pages are general information to help you understand your options. They aren’t legal or financial advice about your situation. Rules and schemes change; we try to keep pages up to date, and link to official sources where things are moving.

Our check

Doing our check doesn’t mean you have a claim, or that a firm will take it on. We can’t guarantee any outcome or amount. Please give accurate information: firms rely on it.

Links

We link to other websites, such as the FCA and the Financial Ombudsman. We aren’t responsible for their content.

Law

These terms are governed by the law of England and Wales.

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