What happens next
We’ve emailed you a copy. We’ll look at what you’ve told us and, if one of the regulated firms we work with can help, we’ll pass your claim to them and email you to say who they are. They’ll explain how they work and what they charge before you agree to anything.
Lending claims can take a little longer to place while we grow our panel of firms. If we can’t find a firm to take your claim, we’ll tell you, and our free complaint letters show you how to claim yourself.
The FCA’s car finance compensation scheme is free. If you had car finance between April 2007 and November 2024, your lender may contact you about it, and you can complain to them yourself at no cost. A firm can help, but you don’t need one to use the scheme. Read more.
Any questions? Email info@claimsandrefunds.co.uk and quote your reference.