Satsuma Loans offered short-term instalment loans. It was run by Provident Personal Credit.
Claims against Satsuma have closed. Satsuma was covered by the Provident scheme of arrangement. The claim deadline was 28 February 2022 and has passed; the scheme paid about 4.26p in the pound. The company was dissolved in 2024, so new claims aren’t possible.
What you can still do
- Check your other lenders. Most people who used Satsuma also borrowed elsewhere, and many of those lenders still trade. See which lenders we check.
- Check your credit file. If old accounts show wrongly (for example as unpaid when they were settled or written off), you can ask for them to be corrected. See how to get your credit report for free.
- If your loan was sold to a debt purchaser, you can still complain to them about how they’re collecting it.
Read more about what happens when a lender goes bust.
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Questions people ask
Can I still claim against Satsuma?
No, not in the normal way. The company was dissolved in 2024, so new claims aren’t possible.
I never heard about the scheme or administration. Can I claim late?
Usually not. Once a claims deadline has passed, late claims aren’t accepted, even if you didn’t know about it.