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Safety Net Credit claims

What happened to Safety Net Credit, and what you can still do.

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SafetyNet Credit (Indigo Michael Ltd, which also traded as Tappily) offered a short-term line of credit.

Claims against Safety Net Credit have closed. It went into administration on 9 January 2023. Outstanding balances were written off, and the administrators said there was very little prospect of a payment for refund claims. New claims aren’t realistically possible.

What you can still do

  • Check your other lenders. Most people who used Safety Net Credit also borrowed elsewhere, and many of those lenders still trade. See which lenders we check.
  • Check your credit file. If old accounts show wrongly (for example as unpaid when they were settled or written off), you can ask for them to be corrected. See how to get your credit report for free.
  • If your loan was sold to a debt purchaser, you can still complain to them about how they’re collecting it.

Read more about what happens when a lender goes bust.

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Questions people ask

Can I still claim against Safety Net Credit?

No, not in the normal way. New claims aren’t realistically possible.

I never heard about the scheme or administration. Can I claim late?

Usually not. Once a claims deadline has passed, late claims aren’t accepted, even if you didn’t know about it.

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